Policy

Scheduling an Appointment:

We encourage guests to schedule their appointments in advance. Same day reservations and walk-in appointments are always welcome, based on availability. All reservations must be secured with a major credit card. To schedule an appointment please call us at 480-393-1415.

Cancellation Policy:

Please respect the spa's scheduling by keeping your reserved appointment. We understand that at times you may need to cancel or reschedule your appointment. Please make sure that you provide a minimum of 24 hours notice when canceling or rescheduling appointments. Because your services are guaranteed reservations, full payment is required for the following conditions:

• Less than 24 hours notification to cancel or reschedule appointments
• No-show or missed appointments
• Late arrivals*

* Please keep in mind that arriving late for a service may require the spa to shorten the length of the treatment, with full charges applied. This is to not inconvenience other guests, who have scheduled appointments.

SWINA reserves the right to cancel any treatment